Find helpful customer reviews and review ratings for Pelican Salt-Free Water Softener Alternative & Conditioner (1-3 Bathrooms) at Amazon.com. Orders over $49 ship free, and the estimated delivery time is between one and six business days. Be careful. It'll be the best decision you'll make all year. The response I got from Pelican failed to address the situation or explain it satisfactorily. The system looks like a drunk monkey installed it, I have included a photo to show how bad the installation looks. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pelican Water Systems Customer Service. This pair ensures you get the best available water. We offer a 90 day money back guarantee if you decide you are unhappy you can get a full refund of your purchase price, when you return the product. Its location on this page may change next time you visit. I don’t know what this thing does, but it doesn’t soften water. A free inside look at company reviews and salaries posted anonymously by employees. He didn't try to sell me anything that I don't need. Read honest and unbiased product reviews … Excellent quality water , better than bottled water for the whole house. More Pelican Water Systems Complaints & Reviews. What I got was a big tin can with a card on top explaining “what to expect”. This includes Aquasana Rhino, Optimh20 and the Pelican PSE1800. Responses. I called and they put me through the technical department, and the guy there didn't know. We have responded to each and every email you have sent us. We will try to figure out the features, benefits, and problems of these coolers. As soon as I bypass the system the carbon stops shortly thereafter. I used another device for 30 years and they went out of business. I had a couple of snags in the beginning and I called. I have had a liver transplant and am always aware of food and water safety being a retired RN. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The response I got from Pelican … It was $1,600 on special. And so now, we don’t buy bottled water anymore. Also the Natursoft filter failed to take any hardness out! He was patient and he took the time to explain on the phone. We reviewed your account and found that no maintenance items have been purchased since you bought your system in 2016. Our chlorination pump was not functioning properly. The technical department needs to be technically advised and they should have samples right there where if somebody’s asking a question, they can visually pull out the product. Pelican NaturSoft Water Softener Alternative Review. All I had to do was run a couple of 4-foot lines from my water main and it was done. This filter dramatically reduces taste and odor … I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. You'll be find this one is great for you. So I stand by my original review. They offer a complete range of sizes starting from small 20-quart to giant 250-quart cooler. I left my name, phone number, a short message and requested a call-back all three times. I was concerned about the water quality of our well and I wanted to put a water system in. I bought the Pelican system online, and they delivered it. So, I wasn’t sure what to do about our chlorination injection system. But I’m very happy with Pelican and I'm only one year into this product. 6 Pelican Water reviews. BE CAREFUL. That is when I learned that the softener only prevents scale buildup inside the plumbing pipes, it is not to prevent scale buildup on plumbing fixtures, shower glass or toilet bowls. Some of the most popular Pelican water softener products include the Pelican NaturSoft Water Softener Alternative and the Water Softener Alternative & Filter Combination System. Pelican did offer to refund money, but I would have to pay to uninstall the filters and pay shipping about $1500. I found Pelican online but somebody at work got something from them as well. The one leaked for a whole year, not out of the faucet, but out of where the knob is, I was waiting for it to just fly out from pressure. Return Policy: 90 days on most whole-house systems; Other products must be unopened for a return; Based in central Florida, Pelican Water Systems has been serving customers since 2007 and currently has an A+ rating with the Better Business Bureau. Read the replies to these reviews from the company; it's the customer's fault time and time again. I was sold wf10 system because we have lot of iron in our well water. Rude, unhelpful, unprofessional. This was after he refused to send a service person out.2) For a different issue with the product, they sent out a technician who changed our water filter. Getting your own whole house water filter system is probably one of the best decisions you can make for you and your family’s health. Pelican Water Systems Review. Voice your opinion today and hear what 2961 customers have already said. We ended up spending $2600+ on a system and another $1500 for installation by their recommended installer. I purchased the salt free system a year ago. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It is also in the owners manual for the system you purchased. The NS6-PUV-14 Pelican NaturSoft Water Softener The NS6-PUV-14 Pelican NaturSoft Water Softener Alternative with 14 GPM UV System is the premium, maintenance-free, no-salt water treatment … The iron continued to get worse, so we drilled a second well that was almost four times deeper to try to get away from the iron issues. The average cost for a Pelican whole-house water purification system is $850, and the price increases to just less than $1,500 when UV protection is added. This system naturally softens your water without the … 2 fresh, new tanks never used and Pelican will not even exchange them. This guy was speaking like he is an expert, "We have a return policy. Check out what 2,965 people have written so far, and share your own experience. The hard coolers are known as Pelican Elite Cooler. The current Aquasana shower filter reviews and Pelican reviews are about the same with significantly more positive reviews than negative for both. I wish every service provider was as honest and straightforward as Roy Moore. They want to fight you and they have not been good at any turn. Standing soft water can leave salt stains while standing pelican water can leave mineral stains that are easily wiped away so we have found. However, our installer wouldn't take on that liability in case one system had an issue at a time when the sprinklers needed full flow. We talked for about 45 minutes and from that point on, I had it installed, and I’ve been happy with it ever since. In April of last year, I did some research and I came across the Pelican System, which I never heard of before. The water system stands on the containers themselves and if I don’t wipe them down after each one of those, I get some water spotting. It took me 30 minutes, so it went well. BEWARE OF THIS COMPANY. US. So, it was a very positive note. Read 1 more review about Pelican Water Only the latest review will count in the company's TrustScore Ricki Go 1 review. Pelican PSE 1800 Whole House System. I called the Pelican "Help Line" (855-348-7771) three times and each time my calls are sent to voicemail. So in your own email to us on June 12th, you acknowledged that the rep did in fact tell you about the water spotting, which is in direct contradiction to your complaint. If you have any issues try 90 days. Their answer was to buy a second system and run it in parallel. They said I didn't necessarily need the water softener, but they recommended a system, which sounded great. To provide a well-rounded comparison to other models, we selected three well-known water softener brands to review and compare to the Pelican brand. Then, they sent me an email about a sale. Reply. We have specials. Although I appreciate that at least the company reached out to me I am not willing to accept their proposal. No residue will be left." Voice your opinion today and hear what 2961 customers have already said. See BBB rating, reviews, complaints, request a quote & more. More Pelican Water Systems Complaints & Reviews. Saturday, January 9th. So, I went out and had a guy come in. Life in our universe is dependent upon water. They acted confused with everything I mentioned, and were unhelpful at every turn. Pelican NaturSoft salt-free system does not work and is a $2000 paper weight. Read 1 more review about Pelican Water Only the latest review will count in the company's TrustScore Debra Funari 4 reviews. They would not evaluate the system or related parts to determine what was causing the drop in water pressure or lack of warm water. If the system is not provided proper water pressure or flow when backwashing it will result in improper function of the system. And then I got online trying to see if they had any video instructions but there was nothing online about it. Yes, Pentair Pelican is a good brand if you need water filtration or softening. When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water … Response from Pelican Water May 5, 2020 Thank you for the great review! The person I spoke with was so rude and unprofessional. He checked a sample direct from the well and then another in my kitchen sink, downstream of my existing water softener system. I trusted the SALES AGENT to be honest and give me proper recommendations for a WATER SOFTENER in LAS VEGAS where we have HARD WATER. Pelican Hard-sided Cooler Lineup. I did a search and when I found Pelican Water, the reviews were good. Pelican Water’s performance guarantee even offers a five year window to call their dedicated customer service team if any issues arise with your filter system and they will provide product-specific guidance to solve the problem for you. The system seems to be working pretty well. We can only refund you the purchase price of the system, we cannot refund you for fees you didn't pay us. Voice your opinion today and hear what 2961 customers have already said. However, instead of returning the product you filed a chargeback and have refused to return the product you have not paid for. You’re not just another worker to them … I had two other systems since we’ve lived here at Tampa, Florida, and was not satisfied with their performance. Pelican Water 34 GPM Whole House Water Filtration and NaturSoft Salt-Free Softener System. Previously we had to change our water heater elements every year due to all the build up on them but since installing the salt free softener, they continue to work without issue. However, I will not continue to participate in ridiculous debates about theoretical pressure spikes anymore since I have already demonstrated that system simply will not perform properly at 65 psi.9/23/18- I did receive a replacement tank from Pelican this week. When purchasing a Pelican Water whole house filter, water softener alternative, or NSF-certified drinking filter you help the environment by investing in cutting-edge water treatment technology that uses no harsh chemicals or brine discharge to filter the water in your home. Review 3 Best Pelican Water Softener Reviews 2020 1. I was drinking some water last night, and I told my wife, “You know what? They sent us some parts. They explained to me that the fiber cloth pre-filter would filter out most of the particulates then the tall charcoal filter would get the lead particles, but the UV light treatment would ensure that it killed any bacteria that might be in the water. I told them what my concern was and they told me what I needed. BBB accredited since 2/6/2012. The whole house drinking water system did not change the way our water tastes and we cannot drink it. But it did take a lot of the hardness out of our water. But I called Pelican, and they gave me a phone number for a guy who had installed some within the area. I purchased the salt free system a year ago. In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period. Aquasana vs Pelican the top whole house water filter models compared. Since then we’ve gotten everything working the way it’s supposed to work. I am hope they will do the right thing. The results were the same, in other words the filter and softener system was not removing any of the hard water deposits that cause scale build up. The property we bought had a well and our home inspection report said that the water had E. coli. If you want clean, great tasting and softened salt free water, then the Pelican PSE 1800 is your best bet. It does not require maintenance. Read honest and unbiased product reviews from our … Professional well testing was done along with a water analysis. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews.This didn't need to happen Pelican! We are sorry to hear that you system is not working as you would like. We were oversold a system that was too big for our house. It won't be in there. Hopefully this will take care of the problem. | Read 1,641-1,660 Reviews out of 2,961. I have no regrets with this purchase. Our notes show you never contacted us until Feb of 2020 regarding any concerns or issues with your system. Evaporate deposits occur any time you have TDS in your water, and water dries on a surface. A link has directed you to this review. My wife, every couple of weeks would get the gallon jugs and fill those up, and we would use those for drinking and cooking and for our pets. It is impossible to run 2 faucets at once or the flow drops to a slow trickle - thank goodness it is only my husband and I. I should also mention that the home inspection reveled that the water pressure was on the high side prior to this system being installed. Beware the 90 day return window with this company because they are unwavering about this "Policy" and will not provide you a realistic solution (unless you consider buying more equipment or using an unlicensed plumber a realistic solution. Now it’s great. HORRIBLE.#Cantsoftenthisblow #BBB. Enjoy reading our tips and recommendations. The reverse osmosis system removes 96% of fluoride and 98% of lead and comes with an NSF certification. Now, I have not had the water tested by a lab yet, but I plan on doing that. I live in an area with ~200k population, and the nearest "Preferred Plumber" they could find to do an install was an hour and a half away. Pelican Water came to my house today to check the quality of my water. I Google searched it, and then I came across the name Pelican and before that, I heard about it on the radio as well. If you want to address water hardness for real, use a salt based systems. I have also noticed a significant difference in the taste of the water. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? | Read 61-80 Reviews out of 2,965. The water around our faucets, especially around the spickets at the end, ended up with a lot of calcium buildup. 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