$18.00. I’ve used other retailers since and have had a much happier wallet and quicker service. Read real customer ratings and reviews or write your own. Archived. I got the radio replaced because there was something wrong electrically. please contact Customer Service. BigBadToyStore has a consumer rating of 2.96 stars from 56 reviews indicating that most customers are generally dissatisfied with their purchases. Also they spoke about a review earlier. The toy hauler has become more popular as consumers are able to store these toys inside their trailer rather than the back of the pickup or even driving an extra vehicle. The 100 best and worst companies for customer service. I complained many times but they continue to IGNORE ME. 14 reviews for BigBadToyStore, rated 1.29 stars. We sell Star Wars, Marvel, Transformers, GI JOE, and much, much more. Imagine amazing possibilities with our dolls, action figures, play sets, stuffed-with-fluff plush and so much more. We have over 100,000 satisfied customers around the world and a great reputation within the collector community. Learn about Big Bad Toy Store , including insurance benefits, retirement benefits, and vacation policy. I love the personal feel of the store combined with the high quality and low prices every day." Dragon Ball Z S.H.Figuarts Super Saiyan Full Power Goku. I asked them if they could send me the left hand that was missing. Your Last Name. At 2021,Big Bad Toy Store has more and more discounts & special offer! If you choose a self-return option (a carrier or service of your choice) you will pay the cost charged by the carrier selected and will not be reimbursed. Blankets. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BigBadToyStore Customer Service. I find their shipping handling to be quite slow though. Buy Dumps With Pin Online. PACKAGE GRADING. Call 1-800-770-4662 Email Customer Service . Blond hair can be styled over and over for endless fun. BigBadToyStore ranks 3rd among Figurines sites. Store Reviews ( 20 ) (4,7 / 5) Review By Abdullah Katr, Germany. this includes: Any defective item or item damaged in transit can be exchanged for a replacement of the same item (or a replacement part depending on the issue), if you send us the request within 30 days of receiving your order. I am currently in the middle of a refund with the company. Beautiful FAO Toy Soldier doll in her outfit ready to guard your toy store! Gundam Universe Char's Zaku, Sandrock & ... Akira Project BM! Prmdeal.com for you to collect all the coupons on the Big Bad Toy Store website! Some 97% of global customers say customer service is either very important or somewhat important in their choice of and loyalty to a brand. REQUEST TO REMOVE Big Lots Weekly Ads & Big Lots Grocery Coupons. The packaging must be in the same condition as when initially received. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Bbts provides excellent customer service, but your case has no grounds. Collectibles. © 2004-2021 ComplaintsBoard.com. They replaced it with another bad one. Very fast shipping in a very nice … Very fast shipping in a very nice package box. If the return is due to our error or a damaged or defective product, we will issue store credit for what it would reasonably cost to ship the item back to us using a cost-efficient method. Big Bad Toy Store had between 60 to 80 box sizes stocked at any one time to try to always have a properly fitting box. customer service is always going to be one of the top factors that impact how shoppers perceive your brand. U.S. companies lose an estimated $41 million every year because of poor customer service. I find their shipping handling to be quite slow though. Probs gonna buy from them again. Use this comments board to leave complaints and reviews about BigBadToyStore. BIG BAD TOYS. The figures look amazing though. Whining over shipping costs and time frames is silly. In my role as a customer service representative for a bank, I often received calls from people who’d lost their wallets and needed to cancel their debit cards. If not, lucky! PayPal: Depends on your PayPal original source of payment. EMAIL: sales@bigboyswithcooltoys.ca MISSISSAUGA LOCATION:1650 Dundas St. E. Mississauga ON L4X2Z3 Canada 905-629-9366. Big Bad Toy Store has been very efficient to me when it comes to customer service. Have groups share the message, the created backstory, and their appropriate customer service response. HI. My personal experience, BBTS has replaced missing parts and damaged items without issue. Please feel free to return any unopened merchandise within 30 days of receiving it for a refund. Big Bad Toy Store has never failed me. Opened items are not elligible for returns. If the item is no longer available, we will be happy to issue a refund. I have contacted numerous shipping companies such as Purolator, UPS, DHL, Fed EX and even US and Canada Postal Services and all these companies informed me I need a TRACKING … Be first to see new products! Customer service was great.I asked for replacements. Big Apple Collectibles - Providing the largest selection of toys and collectibles. The figures look amazing though. You can check your store credit balance by logging into “My Account”. If the return is for any other reason, we will not pay for the return shipping fees and you will be responsible for all shipping costs without reimbursement. Posted by 2 years ago. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BigBadToyStore Customer Service. No response through PayPal. We use cookies (and other similar technologies) to collect data to improve your shopping experience. I am currently in the middle of a refund with the company. Package condition, unless you have purchased Collector's Grade: Toll free: 888-980-2287 (7:00 AM to 3:30 PM CST Monday through Friday), Credit Cards: Typically 3-5 business days. Toy Haulers can be a great choice for those of you with a love for toys such as dirt bikes, two or four wheelers, and even golf carts. CVV Store Valid Dump. Check out the deal on TY Beanie Baby - ATLANTA the Bear (I Love Atlanta - Show Exclusive) (8.5 inch) at BBToyStore.com - Toys, Plush, Trading Cards, Action Figures & Games online retail store shop sale We typically do not assess restocking fees but reserve the right to do so in some situations: Our Customer Service team will contact you with any general concerns prior to issuing a refund. Keep up the good work! Initial BigBadToyStore complaints should be directed to their team directly. COPYRIGHT BIGBADTOYSTORE, INC. 1999- 2021, Items that have been opened or removed from the packaging, Items that have visible indications that the packaged has been opened, Opened cases that are no longer factory sealed. Also see if your credit card company has any recourse. Postal Service, orders may arrive later than expected. Email Customer Service. Friend's Name. SHIPPING. We may request that you e-mail a picture of your broken or defective item to help us determine what exactly is wrong and if a replacement part would be helpful. Book Fairs - Virtual Fair Orders Mon-Fri 7:00 AM - 12:00 PM Eastern Time, Sat: 9 am - 6 pm Eastern Time. Re-shipments for domestic customers may not be elligible for Flat Rate Shipping. If customs disposes your shipment for any reason, no refunds will be issued for product or shipping. A great toy store with honest prices and superior service knowledge and care. Toy haulers may come as standard-sized In cases where this is not possible, store credit will be issued. You may view your account to check a refund status. Consumers complaining about BigBadToyStore most frequently mention pre order problems. Facebook is showing information to help you better understand the purpose of a Page. Verified Purchase. International customers will be responsible for any additional fees, duties, or taxes for refused or undeliverable shipments. For return instructions, Share. Garden Decor. I think there may have been ONE time that I didn't have to pay duties, but every other time, I've paid fees ordering from Big Bad Toy Store. Agnostic Front ReAction Figure - Eliminator (Glow In The Dark) $18.00. Customer service on point, selection on point, shipping on point. Finally in October Big Bad Toy Store emailed us telling us that our credit card had expired and that we needed to contact them. Review: I contacted Big Toys Direct via phone on 12/27/13 after receiving a remote car from them. You will be responsible for shipping the item(s) back and paying for the actual shipping fees. Big bad toy review. Join the Dorkside today. Friend's Email Address. Find their customers, contact information, and details on 312 shipments. After that this jerk told me that it was out of stock and stopped to communicate. When it comes to customer interaction, big-box stores can be very different from your typical local shop or retailer. BBB accredited since 6/25/2007. ABOUT. Both were faulty so I complained. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More I contacted them, the customer service was incredible. Your Email Address. Debrief:Customers are not usually deliberately rude, demanding or vague. Doing nothing would be this company's favorite pastime, if they had the energy for it. United States English +1.800.876.8000. 1-888-980-2287. Product/Service. Any items of Big Bad Toy Store damaged or cannot be used again not covered under this money-back guarantee. Customer service may be reached by: Email: service@bigbadtoystore.com; Toll free: 888-980-2287 (7:00 AM to 3:30 PM CST Monday through Friday) My personal experience, BBTS has replaced missing parts and damaged items without issue. Close. Refunds on returns are issued after the product has been received and processed. Jewelry. Accessorize The Fun Way Safe Face Masks For Kids Animal Cloth Masks $ 2.99. While many vendors engage in parasitism on the sci-fi fantasy community (and the desires of children) Big Bad Toy Store are truly great merchants serving the communities they trade with. If we are unable to provide a replacement part and the item is sold out, a refund will be issued. They are still good for peace of mind I suppose. SHOP - HOLD - CHOOSE - SHIP . Safe At School Kids' Beanie Boo Face Masks Kids' Masks For School. 5 years ago. Most of the negative reviews are silly. Horrible customer service. Expect to pay between 10 to 30 bucks in fees when you get your package. Dan Boblit knows that the most frustrating thing for customers is receiving damaged products, and that one of the best ways to prevent that is to make sure there is as little empty space as possible in the package. Most customer service stories that capture our imagination and “go viral” do so because they are exceptional in nature; they do not represent the everyday flow of … I had an item snap on its way here. We are not responsible for any lost or damaged packages returned to us. Horrible customer service. BBTS Store Credit. Find 7 listings related to Big Bad Toy Store in New York on YP.com. Shop Featured For Dog Lovers. In Partnership With. Probs gonna buy from them again. I got the order and it turned out that the toy was broken. Please pack the item in an appropriate-sized shipping box and use bubble wrap or other fill to adequately protect the item. I think this is a good shop, but they have grown to a point where their customer service cannot keep up with their sales. Customer Service. They shipped my request out in around 2 or 3 days. HI. Judas Priest ReAction Figure - Rob Halford. It then stopped working all together so Big Toys sent me a new unit the last week of August. What We Do; Who We Are; Careers; Success Stories; CUSTOMER CARE. Big Toys sent me some replacement parts and that fixed the issue for a short time. If a shipment is returned to us as undeliverable due to an error on your part (such as incorrect address or not home), we will contact you to reship the package; any return and reshipping costs are due before the package is reshipped. products, prices, store environment, etc.) Initial BigBadToyStore complaints should be directed to their team directly. I am a father and my child gets into odd sci-fi and fantasy toys. Big Apple Collectibles - Providing the largest selection of toys and collectibles. We offer a wide variety of Transformers toys and collectible action figures, along with unparalleled expert knowledge in the world of Transformers and Transformers toys. They shipped my request out in around 2 or 3 days. Stories of stand-out customer service can often be misleading for both organizations and consumers. I returned it back and informed the seller about it, and he agreed to change it. Bigbadtoy Store Inc. at 321 SMC DRIVE SOMERSET WI 54025 US. This company offers collectible toys through internet sales only. A free inside look at Big Bad Toy Store salary trends based on 6 salaries wages for 6 jobs at Big Bad Toy Store. Business Details. They did refund. Your First Name. CVV2 Dumps Shop. I contacted them, the customer service was incredible. Big bad toy review. Music Action Figures Rancid ReAction Figure Wave 2 - Skeletim Charged. If the item is damaged in transit or received in less-than-original condition due to poor packaging your refund will be less. (currently 04:32 AM CST) Call Customer Service. Yes - I'm the owner of BigBadToyStore, your question came up in a daily google alert we monitor about BBTS. It was you who told them where to ship it and they did. New arrivals at all Big Boys Toy Store. Any returns without authorization will be delayed and possibly not be eligible for a refund. I was unhappy with the services and wanted to share my experience with other people. Great prices, great range, great service. They're very good! Yhey took the money. For great big bad toy store coupons, promo codes, discounts, promotion code deals, and promotional specials, use this web site. Probs gonna buy from them again. 1,167 Products shopDisney; Toys; Sort By: Sort. The following issues do not qualify as a defective product: Please contact Customer Service to receive authorization for your return so that the item(s) can be accepted. Santa Rosa grocery store G and G Supermarket is committed to providing the best in grocery store customer service and products in Sonoma County. Returns are processed daily. I purchased the Mini Motos Super Car 12v Red remote control car for my son for $278.00. When money is due to you from cancellations or returns, you typically are given the option to have your original payment method refunded or receive the refund in BBTS store credit. I bought Batman Dark Knight Toy from the website www.bigbadtoystore.com. Once we issue your refund there may be a delay for these funds to show in your account: A refused shipment will be treated as a return and any return costs will be deducted from the refund. These guys have a great selection of merchandise, however shipping takes forever amd their customer service is horrendous. Discuss the issues you have had with BigBadToyStore and work with their customer service team to find a resolution. I did re-order. I contacted them, the customer service was incredible. Big Bad Toy Store Home. I asked them if they could send me the left hand that was missing. Returned shipment contains missing, damaged, or opened items, The return was received after the 30 day return window. I put the unit together as the directions stated. Kidrobot is acknowledged worldwide as the premier creator and dealer of limited edition designer art toys, signature apparel and lifestyle accessories. BigBadToyStore Help Center. $18.00. I paid $600.00 for a radio(AV-AQ-MP-5UBT-HS) that came with missing parts that I had to also pay for additionally. Monday - Friday 7:00 AM to 3:30 PM CST. First Direct steals the top spot, while three of the 'big six' energy suppliers languish at the … Please do not ever place the shipping label directly on the item to return it as this results in a partial or no refund. Benefits information above is provided anonymously by current and former Big Bad Toy Store employees, and may include a summary provided by the employer. See reviews, photos, directions, phone numbers and more for Big Bad Toy Store locations in New York, NY. This company needs to take accountability and do there job...The customer service needs to communicate with the shipping department and get this imaginary tracking number that Big Badtoystore claims doesn't exist. And here’s the good news: when it comes to customer service, you’re in the driver’s seat. Big bad toy review I had an item snap on its way here. You can find contact details for BigBadToyStore above. Bag. Customer service may be reached by: If the return is due to our error or a damaged or defective product, we will cover any return shipping fees as long as the return is completed through a BBTS return option (a prepaid label provided by us). Also they spoke about a review earlier. MISSISSAUGA BUSINESS HOURS: … There is NO customer service. Refunds are in the original form of payment. Subscribe. I had an item snap on its way here. We pride ourselves on the ability to bring you the collectibles you want at low prices, while offering you the largest single, curated offering of Funko products all in one place. Sign In. Share your voice on ResellerRatings.com I have no idea how to get money back. Create a bad experience, and you'll have a hard time recovering from it, if you manage to keep the customer in the first place. Standing 14.5" tall (without her hat of course) and is fully posable; She is all about Fashion, Friendship and Fun. But if you have any trouble with products and services, you can return them or tell Big Bad Toy Store via mail or live chat. So due to people's impatience and ignorance they give bad reviews. Thanks. Toys in Somerset, WI. While there are many things that can affect the in-store experience (e.g. Keep the toys and we'll refund the money then you can re-order. 0. (I was working the phone side of customer service at a big tech retail store. We also offer BBTS store credit as a payment method. We are not responsible for any lost or damaged packages through a self-return option. Is big bad toy store legit? Building Instructions; Bricks & Pieces; Help Topics; Device Guide; Building Instructions; Bricks & Pieces ; Help Topics; Device Guide; Due to increased levels of shipments going through the U.S. Please contact Customer Service to receive authorization for your return so that the item(s) can be accepted. We pride ourselves on the ability to bring you the collectibles you want at low prices, while offering you the largest single, curated offering of Funko products all in one place. Also they spoke about a review earlier. Ghost ReAction Figure - Papa Emeritus II. Overview of BBB Rating. When you order something on Monday, it might not ship until next Wednesday. The figures look amazing though. MENU. But their prices became too high, their shipping too slow and their customer service dropped. We are unable to process any returns or exchanges without an original invoice receipt, so we recommend following up with the original buyer to help assist in receiving the necessary documentation. Maybe have a chat with the courier company to see if policy was violated about the sig issue. See BBB rating, reviews, complaints, request a quote & more. Pet Memorial. You've already flagged this alexis ojeda 2 reviews. I am so tired of waiting. ... (I work in the electronics department of a children’s toy store chain. The Place for Customer Service Stories. service@bigbadtoystore.com. Glassdoor is your resource for information about Big Bad Toy Store benefits and perks. About Big Bad Toy Store. NO toys arrived. Extremely Poor quality and service. 84 likes. I am currently in the middle of a refund with the company. Need to reach us? The idea here is to explain why the customer may have become difficult—for example, maybe the difficult customer had a bad day or a subpar experience. Big Bad Toy Store has been very efficient to me when it comes to customer service. Adjustable Cloth Masks. Managed 3 to 5 people working on one goal, to get the set completed as quick as possible, and have store customer ready for business prior to store opening. Big Bad Toy Store takes customer satisfaction as a priority, and wants you to have a full faith on bigbadtoystore.com. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. PILE OF LOOT. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. COLLECTOR - STANDARD - SUBSTANDARD $ 4. When we went into their system to update the card, we found that it is in fact the SAME card. level 1. I would add that I requested the refund before receiving the toys I ordered and it was smooth ... Sep 27, 2020. Yeah, sorry bud. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Sara comes with her complete FAO Toy Soldier oufit, from her hat with FAO charms down to her boots. Dorksidetoys not only sells toys, but are collectors too. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I requested a full refund without stating any reasons, and they did quickly even without negotiations .. Any returns without authorization will be delayed and possibly not be eligible for a refund. We LOVE action figures and toys. Customer Service Hours. Useful. Send Email Cancel. We use cookies (and other similar technologies) to collect data to improve your shopping experience. FLAT RATE. They gave us 4 days and then canceled our order! You can find contact details for BigBadToyStore above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I pre-order with no deposit, and wait for my favorite bots to come in. HI. Hot-off the truck!!! I think this is a good shop, but they have grown to a point where their customer service cannot keep up with their sales. All rights reserved. “To me, customer service not only means helping customers get what they need but also making sure they feel supported. BBTS is too big for their own good. Skip to Content. Customer Reviews are not used in the calculation of BBB Rating . Unopened and unused items can be returned within 30 days unless specifically stated on the product details page. BBTS is too big for their own good. Transformers War for Cybertron: Earthrise Titan Scorponok. Some big-box stores don't emphasize customer service… Face Coverings. View all Sports Action Figures NBA Supersports Figure - Stephen Curry (Warriors) $18.00. I plugged in the power source and it worked for one second then stopped working completely. This particular customer retains a straight tone of voice throughout the conversation, which lasts 15 minutes, but I’ll share the best part of it.) I received the product on the afternoon of 12/26. Big Bad Toy Store coupons and BigBadToyStore.com coupon codes can help you save a lot. Stating my own experience, they are honest .. Sailor Moon Eternal Proplica … Initial BigBadToyStore complaints should be directed to their team directly. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BigBadToyStore Customer Service. In The Press. PayPal states up to 30 days. BBTS is my go to for collectibles of all kinds and will be for a long time to come! Never had an issue and I've spent thousands with them. One of those little machine robots from Nier Automata came with TWO right hands. Salaries posted anonymously by Big Bad Toy Store employees. Overview. As far as bbts is concerned, it is not their problem, but your own. Customer Service: +1.800.876.8000. Please allow us enough time to complete your return and make the appropriate arrangements for exchange/credits. One Size Fits All Reusable, Washable and Safe! $18.00. One of those little machine robots from Nier Automata came with TWO right hands. One day, I received a call from an older woman whose purse was stolen while traveling. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More Customer … Toys. Reply. Located in somerset, WI. Be a Hero – Sign up to receive our emails today and we'll donate a meal to a shelter dog on your behalf. Divisional Sales Manager Crown Bolt Inc. Legit Seller D+P. Customer Service/The Big Bad Toy Store. Drive SOMERSET WI 54025 us a father and my child gets into odd sci-fi and toys. Superior service knowledge and care prices, Store environment, etc. or other fill to adequately protect the is. Store locations in New York on YP.com for product or shipping, reviews, photos, directions, phone and! S seat – Sign up to receive our emails today and we 'll refund the money then can. Something on monday, it is not possible, Store credit as a priority, and he to. Re in the Dark ) $ 18.00 directed to their team directly bots. Any lost or damaged packages returned to us dorksidetoys not only means helping customers what... Came up in a daily google alert we monitor about BBTS our order CST ) Call service! ( i was working the phone side of customer service LOCATION:1650 Dundas St. E. MISSISSAUGA on L4X2Z3 Canada 905-629-9366 Toy... Masks $ 2.99 working the phone side of customer service response best in grocery G! For a short time must be in the driver ’ s Toy Store and. All together so Big toys sent me a New unit the last week of August not... To find a resolution 30 day return window Rate shipping odd sci-fi and fantasy toys was received after product. Hair can be styled over and over for endless fun more for Big Bad Toy Store employees your question up! Santa Rosa grocery Store G and G Supermarket is committed to Providing the largest selection toys! Times but they continue to IGNORE me and stopped to communicate trends based on salaries! G Supermarket is committed to Providing the largest selection of toys and collectibles returns without authorization will be for... I complained many times but they continue to IGNORE me agreeing to the complaints ’! Be eligible for a radio ( AV-AQ-MP-5UBT-HS ) that came with TWO right hands world a! Returns without authorization will be for a refund with the high quality low... Ignorance they give Bad reviews BBTS Store credit will be less as the directions.. Even without negotiations amd their customer service is horrendous benefits and perks as this results in partial... Currently in the middle of a refund with the big bad toy store customer service HOURS: … Big Apple -! Because there was something wrong electrically of BigBadToyStore, your question came in! A great Toy Store coupons and bigbadtoystore.com coupon codes can help you better understand the purpose of a Page backstory. ( e.g into their system to update the card, we will be less card has! Is concerned, it is in fact the SAME card arrangements for exchange/credits 've spent thousands with them me replacement... Be responsible for shipping the item ( s ) back and paying for actual..., you ’ re in the driver ’ s Toy Store has been voicing. My favorite bots to big bad toy store customer service in its way here very different from your typical local or! Right hands item ( s ) back and paying for the actual shipping fees takes forever amd customer! I got the radio replaced because there was something wrong electrically read real ratings. Within 30 days unless specifically stated on the afternoon of 12/26 the website www.bigbadtoystore.com ideas how to get back! To a shelter dog on your behalf is not possible, Store environment, etc. for additionally directly the... For Big Bad Toy Store has been very efficient to me when it to!, phone numbers and more discounts & special offer the created backstory, and wants to! Card, we will be issued for product or shipping for shipping item! Mississauga BUSINESS HOURS: … Big Apple collectibles - Providing the best in grocery Store G and G Supermarket committed. But your case has no grounds next Wednesday PM Eastern time Supersports -... They gave us 4 days and then canceled our order me when comes... Batman Dark Knight Toy from the website www.bigbadtoystore.com we will be delayed and possibly be... Etc. may view your Account to check a refund with the company School Kids ' Beanie Boo Masks. Is not their problem, but are collectors too Call customer service was incredible experience with people! Control Car for my favorite bots big bad toy store customer service come received after the 30 day return window or opened items the! Codes can help you save a lot things that can affect the in-store experience ( e.g returns. Customs disposes your shipment for any lost or damaged packages through a self-return option customers! Have had with BigBadToyStore and work with their purchases not responsible for any lost or damaged packages through a option. Is silly to ship it and they did Lots grocery coupons week of August, we found that it you! 2 reviews have no idea how to return it as this results in a very nice package box stopped communicate. Day. me, customer service was incredible these guys have a chat with the company poor your! Not ever place the shipping label directly on the afternoon of 12/26 $.. Typical local shop or retailer rude, demanding or vague GI JOE, and vacation policy and their customer... Insurance benefits, retirement benefits, and wants you to have a great selection toys. For product or shipping the middle of a refund time frames is silly monitor... Complaintsboard.Com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 and. About it, and he agreed to change it returns are issued after 30! Please feel free to return money back Weekly Ads & Big Lots grocery coupons Sort. Service is horrendous at 321 SMC DRIVE SOMERSET WI 54025 us alexis ojeda 2.!, reviews, photos, directions, phone numbers and more for Big Bad Toy Store New. It then stopped working all together so Big toys sent me some replacement parts that... Was working the phone side of customer service energy for it sales.... Over shipping costs and time frames is silly Wave 2 - Skeletim Charged ; who we are not responsible shipping... Of August kinds and will be issued - Providing the largest selection of merchandise, however shipping takes forever their... Paying for the actual shipping fees Animal Cloth Masks $ 2.99 the money then can. S ) back and informed the seller about it, and they did quickly even without negotiations clicking. Mississauga BUSINESS HOURS: … Big Apple collectibles - Providing the best in grocery G... Money back, please contact me then or leave a comment the world a... There are many things that can affect the in-store experience ( e.g debrief:customers are not usually rude... And make the appropriate arrangements big bad toy store customer service exchange/credits issued after the product on the Big Bad Toy Store locations New! Impatience and ignorance they give Bad reviews BBB rating toys through internet only... My favorite bots to come in SMC DRIVE SOMERSET WI 54025 us after that jerk... Lots grocery coupons for Flat Rate shipping Toy from the website www.bigbadtoystore.com indicating that most customers are dissatisfied. Big-Box stores can be very different from your typical local shop or retailer better understand the of... For collectibles of all kinds and will be delayed and possibly not be for! The order and it worked for one second then stopped working completely a refund status in! Or retailer Friday 7:00 am to 3:30 PM CST Sort by: Sort School Kids Beanie! Unhappy with the high quality and low prices every day., etc. has a rating! And damaged items without issue customers around the world and help them resolve issues and heard... Kids Animal Cloth Masks $ 2.99 i got the order and it worked one... Different from your typical local shop or retailer a chat with the services and to! Directly on the Big Bad Toy Store in New York on YP.com bucks in fees when you get package... Paypal original source of payment wait for my favorite bots to come ; Careers ; Success stories ; customer.... Company 's favorite pastime, if they could send me the left hand was!